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Profile and content review

Why things are reviewed before they go public, and what happens after a decision.

How long does review take?

Localsville does not publish a review time, because we are not yet in a position to promise one and would rather not invent it.

Review is done by a person, not a machine. Localsville is small, and at this stage that means it happens when a human gets to it.

If something has been waiting longer than seems reasonable, contact support and ask — that is a legitimate thing to do, not a nuisance.

Why is my photo in review?

Because it is a new photo on a profile that is already public. A photo added to a live profile is checked before neighbours see it, and your current photos keep showing meanwhile.

On a draft profile — one that has never gone live — photos appear straight away, because the whole profile is reviewed together before it is published.

A photo that is still in review cannot be made your main photo yet.

What happens if my photo is rejected?

The photo is not published, and you are told why. You get a notification headed "A photo needs an update" carrying the reviewer's own words, and the same message is waiting for you where the photo is.

Your existing photos are untouched — a rejection never takes down a photo that was already approved.

Add a different photo whenever you like. There is no penalty and no limit on trying again.

Where do I see the reason something was rejected?

Where the thing itself is — in your photo area for a photo, and with the edit or offering for those. You will see a notice reading "Please choose another photo." with the reviewer's message underneath, and the photo itself carries a "Needs a new photo" label.

The same message is in the notification you receive, so you do not have to go looking.

If a reviewer left no message you will still see something honest rather than silence: "This photo was not approved."

What happens if my profile is rejected?

It goes back to being a private draft so you can change it and submit again. Nothing is deleted and nothing is public.

Be aware of a real gap: when a first profile submission is sent back, Localsville does not currently notify you or show you the reviewer's reason inside the app. If your profile has returned to draft and you do not know why, ask support — they can tell you.

Rejected edits to a profile that is already live do carry a reason and a notification.

Can I edit my profile once it is live?

Yes, at any time — and most changes take effect immediately.

Only five things are checked before they appear: your display name, your tagline, your story, your neighbourhood, and a Place's kind. While one of those is being reviewed, your profile keeps showing the version neighbours already know.

Everything else applies at once: your community, how you like to connect, your availability, your prices, and a Place's address.

Will every edit send me back into review?

No — only changes to the public words. Your name, tagline, story, neighbourhood and a Place's kind are reviewed; an offering is only re-reviewed if its title or description changed.

Fixing a price, changing your availability, switching pickup on, updating an address or changing community all happen immediately with nobody in the loop.

Saving a new version of a pending change replaces the old one, so a reviewer never approves text you have already moved on from.

My profile was approved but I cannot find it. Why?

Check that it is still complete and that you are looking at the right community. A profile appears only while it is live, complete, and in the community it belongs to.

If you removed something the profile needed — a tagline, a lens, a way to connect — it can drop out until that is filled in again.

Also check that you have not deactivated it, and that you are browsing your own community rather than another one.

Still stuck? Contact support — a person reads every message.

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