Sign-in codes, notifications, photos, permissions and getting hold of a person.
Check the number, wait a moment, then try again.
Localsville accepts U.S. numbers only, and the app fills in +1 for you: enter the ten digits without the country code.
If it still does not arrive: check you have signal, and check whether the message landed in a filtered or blocked-sender folder. Then contact support.
If you mean alerts on your phone, check three things in this order: your phone's permission, quiet hours, and the category switches.
Notifications need permission from your phone first: if you declined it, only your phone's Settings can change that. Then check quiet hours, and that the category you are expecting is switched on. Find those in the notification list: open the filter, then Notification settings.
If you mean the notification list inside the app, none of those settings apply: in-app updates always appear and cannot be turned off. If something you expected is not in the list, contact support.
Start with the limit of six photos on that profile or offering: a rejected photo still occupies a slot, so delete it before adding a replacement.
Then check the file: up to 8 MB, in JPEG, PNG, WebP, HEIC or HEIF. HEIC is what an iPhone produces by default, so camera-roll photos are fine. You may see an error naming only JPG, PNG and WebP: HEIC and HEIF are accepted too, despite that message.
If the Terms or Community Guidelines have been updated since you last accepted them, the app will ask you to accept before it will save anything new.
If none of that is it, take your time and try again: an upload link can expire if the screen sat open for a long while. Then contact support.
The profile is no longer public. Its owner may have deactivated it, it may have been taken down, or it may have dropped out of view because something it needs is missing.
Old links behave this way on purpose: Localsville shows a calm "unavailable" rather than pretending the profile is still there.
If you think something is wrong, tell support.
Through the App Store or Google Play, like any other app. The download page links to both.
If something is behaving oddly, updating is a reasonable first thing to try.
Profile links are real web pages, so they always work in a browser, which is what makes them safe to share with anyone.
On iPhone, a Localsville link opens in Safari even when you have the app. The app does not yet take over those links. Open the app and search for the person or place instead.
On Android, a link should open the app when it is installed. If it does not, enable "opening supported links" for Localsville in your phone's app settings.
Something required is still empty, and the app lists which. A Person profile needs a display name, a short description of at least ten characters, your story, a community, at least one lens, at least one way to connect, an approved main photo, and at least one offering.
The main photo catches people out: it has to exist and be approved before submit unlocks. A cover or gallery photo does not count.
A Place needs all of that plus a neighborhood and a place kind.
You also have to have accepted the current Terms and Community Guidelines. If they were updated since you last agreed, the app asks first.
Usually because you have a commitment in flight. Deactivating is refused while you have a confirmed appointment, or a pickup or delivery that is paid or under way. That protects the neighbor on the other side.
It is also refused while there is a hold on your payouts: that is a support matter rather than something you can clear yourself.
And a profile that is not live has nothing to deactivate: a draft or one waiting for review is removed rather than deactivated, and a restricted profile cannot be deactivated by its owner.
If none of those seem to apply, contact support.
Edit your profile and change the community: for a Person it applies immediately, with no review.
A Place with a street address is different: it has to be listed in the community that address is in, so changing community on its own is refused. Change the address at the same time, and the address then has to be confirmed again.
If your Place really is where it says it is and the community still looks wrong, contact support.
Yes, a real U.S. town can be added when you enter it. Localsville checks the name against a public gazetteer of real places and creates the community if it exists.
Invented town names are refused on purpose, so nobody can create a community that does not exist.
Being able to create the community is not the same as finding neighbors in it. Localsville is starting on Oʻahu, so elsewhere you may be the first one there.
Still stuck? Contact support. A person reads every message.