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Account, privacy and location

Phone sign-in, what data Localsville holds, location permission and deleting your account.

What data does Localsville collect about me?

Very little. At sign-up Localsville records your phone number, the moment it was verified, and which part of the app you signed in from. That is the account.

No email address is collected — there is no email field anywhere in the app. Everything else you see on your profile is what you chose to put there.

The full detail, including what is kept and for how long, is in the Privacy Policy.

How do I delete my Localsville account?

From inside the app, and it takes 30 days. The moment you ask, your profiles are hidden and your account is marked for closure with a date 30 days out.

For those 30 days you can change your mind and cancel, and the profiles that were switched off are switched back on — exactly those, not anything you had already hidden yourself.

After 30 days your identity is stripped out for good. You can also delete your account without the app.

What actually happens when my account is deleted?

Your identity is removed and your content goes with it. Photos, notification tokens, preferences and anything derived from your profile text are deleted, and your offerings are stripped of their words.

The phone number that let you sign in is deleted from the authentication system as a separate step afterwards, so nothing can sign back in as you.

Some records survive, with you taken out of them: financial, transactional, moderation and safety records are kept because the law and the safety of other people require it. They no longer identify you.

Does Localsville track me in the background?

No. Localsville never asks for background location and cannot use it. On iPhone the code that would even request it is removed from the shipped app; on Android the background-location permission is not declared at all.

Location is only ever read while you are using the app, and only after you tap something that needs it — never on launch.

Your location for sorting Discover is not stored: it is used for that request and discarded, never saved on your phone and never kept on Localsville's side.

What happens if I say no to location?

Nothing is lost. You pick your town by name instead, and Localsville works normally. The option to enter a town is always there, not a fallback you have to hunt for.

The only difference is that Discover will not sort by how near someone is — it falls back to the ordinary ordering.

Localsville will not keep asking. A declined permission is left alone for at least a day.

What does Localsville send notifications about?

Three things, and none of them is marketing. Messages and connections between you and another neighbour; anything to do with a commitment or money; and what is happening to your own profile — approved, needs an update, that sort of thing.

There is no promotional or engagement notification category in Localsville at all. It does not exist to be switched off.

You can turn each category off separately, and set quiet hours.

Does Localsville use AI, and does it read my profile?

There are optional AI features, and each one asks you first. Nothing about your profile is sent to an AI service unless you separately agreed to that specific use.

If you have not consented, the smarter search simply does not reach your profile — and there is no penalty for that.

What is sent, and how long it is kept, is described in the Privacy Policy.

How long does Localsville keep my data?

Only as long as it is needed, and some of it goes on a fixed clock. A delivery address is erased 30 days after that delivery ends. An account that has been asked to close is anonymised 30 days after the request.

Financial, transactional, moderation and safety records are kept longer because the law requires it — but with the person taken out of them.

The Privacy Policy is the authoritative statement.

Still stuck? Contact support — a person reads every message.

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