How something gets from one neighbour to another, and what a Community Courier is.
Localsville does not deliver anything itself and employs no drivers. When something needs to travel, it is carried by a Community Courier — a verified neighbour who takes the job.
There are exactly two ways something changes hands on Localsville: pickup, where you collect it yourself, and courier delivery.
Delivery depends on in-app payment, which is currently switched off, so no deliveries are running today.
A Community Courier is a neighbour who has signed up to carry deliveries in their own community. They are not a Localsville employee and not a contractor of a delivery company — they are someone local who takes a job when they want one.
Couriers see and can accept only deliveries in their own community, and hold one delivery at a time.
Read the Community Courier page and the Courier Terms.
From Me → Community roles → Become a Community Courier in the app. It is open to any signed-in neighbour.
You confirm four things: the vehicle you will use, that you are 18 or older, that you have active insurance, and that you accept the Courier Terms. Then a person at Localsville reviews and verifies you before you can take any work.
Insurance is something you confirm yourself — Localsville does not collect or check a document. There is no background check and no driving-record check.
A car, SUV, pickup truck, van, box truck, or "other".
There is deliberately no bicycle, scooter or on-foot option today.
A person at Localsville reviews and approves every courier before they can take work — but that is a human judgement, not a background check.
Localsville does not run criminal background checks, does not check driving records, and does not collect or verify insurance documents. Insurance is something the courier confirms about themselves.
We would rather say this plainly than imply a level of vetting that does not exist.
$8.99 plus $1.50 per mile, up to 50 miles. The buyer sees the fee before agreeing to it, and it is charged alongside the goods rather than added afterwards.
Distance is measured as a straight line between pickup and drop-off, which is always shorter than the drive.
The delivery fee is not subject to Localsville's fee on goods. This is the same figure published in the Courier Terms.
The courier keeps 75% of the delivery fee, and Localsville keeps the rest. On a $8.99 minimum fee that is $6.74 to the courier; on a longer trip it scales with the mileage.
The estimated earning is shown on the job before a courier accepts it.
A courier is only paid for a delivery they actually complete. Releasing a job before pickup is allowed and costs nothing, but earns nothing.
This is not a wage and Localsville makes no claim about what anyone can earn.
A courier's earning is held for 7 days after the delivery completes, then paid on the weekly Tuesday run, once at least $25 is owed.
Payment goes to the courier's own bank account through Stripe, using the same setup as any other payout on Localsville.
No deliveries are running today, because in-app payment is switched off.
Up to 50 miles, measured as a straight line between pickup and drop-off. An address further than that is refused outright.
In practice deliveries are far shorter than that — couriers only see jobs in their own community.
No. Delivery has to be switched on for a community, and it is off by default. Several things all have to be true before a delivery can happen: the community allows it, the provider offers it, the specific offering allows it, and a pickup point exists.
So delivery being unavailable is normal rather than a fault.
Both Localsville and the provider. Localsville decides whether a community has delivery at all; the provider decides whether they offer it, and on which offerings.
A provider also has to have set a pickup point, because a courier needs somewhere to collect from.
Yes — pickup is the other way something changes hands, and it is the simpler one. You and the other person arrange where and when in your conversation.
Localsville does not schedule the pickup or hold a structured address for it; the details live in the conversation between you.
For a Place, you may also see a street address on the profile — but only if that Place confirmed it and chose to publish it.
A pickup point is where a courier would collect from — and it is never shown to anyone. The coordinates stay on Localsville's side; the app only ever learns whether a pickup point exists, not where it is.
A courier is told only a rough area, like "Pick up around Kāneʻohe". Nobody browsing sees it at all.
Before accepting: almost nothing. A courier sees what is being delivered, a rough pickup area, a rough drop-off area, the community, what they would earn, and when it was posted. No name, no phone number, no address.
Your exact drop-off address is revealed only to the courier who has accepted your delivery, and only while it is in their hands.
Afterwards it does not linger: delivery addresses and notes are erased 30 days after the delivery ends.
It waits. There is no automatic timeout, re-broadcast or fallback — the delivery simply stays available until a courier takes it.
Couriers are not notified when a new job appears; they see it when they look. In a community with few couriers, that can mean a wait.
If a delivery is not moving, contact support and a person will sort it out.
Yes, and many neighbours do. You can agree between yourselves in the conversation, and a profile can say it comes to you.
That is not a Localsville delivery: there is no courier, no delivery fee, no record of it, and Localsville is not involved. It is simply two neighbours meeting.
Not as a paid Localsville delivery. The only two exchange methods in the product are pickup and courier delivery; there is no third "the provider drops it off" option.
A provider can of course offer to bring something round — that is an informal arrangement between the two of you, and it sits outside the app.
Before they collect the item, a courier can release the job back to the pool with no penalty — and someone else can take it.
Once they have collected it they can no longer release it; if something prevents them finishing, they mark it unable, the exchange ends, and they earn nothing for it.
One. A courier finishes the delivery they have before taking another.
That is enforced in the database, not just in the app.
No. There is no courier rating, no acceptance rate and no ranking of any kind. Skipping a job leaves no record at all.
Localsville does not run a scoreboard for neighbours doing a favour with a car.
Yes. There is a switch that stops new deliveries being accepted. Anything already in a courier's hands continues to completion rather than being stranded.
No. Localsville does not insure deliveries and provides no cover for loss or damage. A courier confirms they carry their own insurance; Localsville does not collect or verify it.
If something goes wrong, report the problem inside the window and a person will look at it. The Courier Terms set out what a courier agrees to.
Still stuck? Contact support — a person reads every message.